Q LINK is a prominent player in the bulk payments space, with an excellent track record for collections efficiency and a higher-than-usual success rate.
In addition, our solution embraces a strong, socially responsible model built on transparent and open processes that benefit all parties (the employee, the employer and the service provider) and applies upfront validations, including employee affordability verification, without adding cost to the employee.
Employers typically experience a host of problems when they do payroll deductions for third parties on their payrolls. These include the growing administrative burden that is associated with managing additional payroll deductions and the pressure on employees who become financially overextended as a result of too many, or unaffordable deductions. Employers also have to field queries and complaints about deductions, both from employees and third-party companies, and cope with the challenge of reconciling payments.
These problems result from a complex interaction of contributing factors:
At Q LINK, we believe the solution to problems with third-party deductions is to introduce an intelligent mechanism – a “gatekeeper” - in front of the payroll. This mechanism will intercept all incoming third-party deductions and subject them to thorough scrutiny before passing them on to the payroll.
These validations are performed according to rules agreed upon with the employer and industry governing bodies. All invalid, double and unaffordable transactions are filtered out and rejected, and then sent back to the originator. This lightens the load on the payroll and the employee.
What’s more, the solution eliminates all interactions between third parties and the payroll, including queries and complaints from third parties, by providing services and access to online information that adequately address these needs.
Q LINK has a proven track record of solving payroll problems and enabling hassle-free payroll deductions without the burdens normally associated with them.
The Q LINK solution offers significant relief to the employer’s payroll environment and also benefits third parties and employees.
Q LINK has a highly flexible rules engine that allows the employer to select, add, modify or remove specific deduction rules suited to its environment. The rules engine enables control and ensures that agreed affordability and other rules are enforced. This eliminates the financial distress that goes with too many or unaffordable deductions for employees.
We also provide the payroll with an adaptable interface, electronic reconciliations, online enquiry access and trouble-free implementation with no manual capturing, at NO COST to the payroll. Beneficiary companies pay monthly transactional fees, calculated as a percentage of the deduction value.