Q LINK provides premium collections solutions to improve collection rates for 3rd party benefits providers. Q LINK is an integral partner to life insurance companies in South Africa, assisting them with millions of monthly collections, and ensuring that individuals put savings products at the forefront of their monthly payments.
Q LINK was conceptualized to address the need to protect Government employees from predatory lending and overselling of Financial Services which was leading to employees having little to no take home pay after deductions for these services. Q LINK created a rule based technology layer to protect government employees by working with the Government to set rules to ensure employees maintain a minimum take home pay and provided a real-time affordability check for insurance companies.
Q LINK has established itself as one of the most trusted service providers to insurance companies in South Africa. The South African insurance industry is going through a tech overhaul with the goal of making internal procedures more efficient and profitable, a trend which can be observed across the world. Q LINK is well positioned to play a larger role in the value chain of insurance companies through the provision of complimentary services to billing and payments.
Certified by the Payments Association of SA (PASA) as a Systems Operator (SO) and Third Party Payments Processor (TPPP)
Q LINK is a founding member of the Association of System Operators (ASO) and is a member of the Management Committee. Q LINK is represented on the Steerco of the EDO PSSF. Q LINK represents the ASO on the Payments Council of the SARB. Q LINK has been a member of the AC Workgroup since its inception in 2013 and has kept its offerings abreast of developments in DebiCheck. Q LINK is the only non-bank entity to have received an award from PASA for its involvement in the Authenticated Collections project.